Last month I was in Atlanta on business. It was particularly busy in Atlanta that weekend due to the Bronner Brothers conference. I always try to travel a few days before and maybe have a day after business to prevent rushing. For the five days I spent in Atlanta, I choose the Renaissance in Midtown to be my home away from home as well as my home office. I have to say that my stay was great!
From the moment I checked in I knew this hotel stay would be great. Unfortunately when I got there I was under the weather with a cold, but work waits for no one. The young lady at the registration desk (Shatara) was beyond helpful and offered me the opportunity to upgrade my room, which was great to have the option upon check-in, without asking. She was courteous and friendly and extremely attentive.
The housekeeper on my floor (the 8th floor) was an angel. Her name is Kita. On the first day I mentioned to her that I had a cold and from that moment forward she made sure there was plenty of Kleenex and peppermint tea in my room. She kept the room impeccable, and it was refreshing to come in each day and everything was in order and a box of Kleenex by the bed. This and my nightly Peppermint tea helped easy the frustration of my cold. I have stayed in many hotels and I can count the number of times I received such great housekeeping service. She was also great at directing me to the best places to eat in the neighborhood surrounding the hotel.
There was also a young man named Michael who worked the front desk in the evenings. He too was the personification of great service and a great representation of the Renaissance Brand. He was extremely helpful and courteous each and every time I saw him. There were other highlights with the staff, the Jamaican Bartender, the waiters in the onsite restaurant and the valet guys. They all made me feel welcome and almost like I were coming home to my high rise condominium rather than a hotel.
The amenities at the hotel were excellent. One night there was a performer in the lobby singing. What a great way to wind down with a drink (from Happy Hour) and the live entertainment. The food at the restaurant was delicious. The décor from the lobby to the guest rooms was beautiful as well as comfortable. Located in Midtown not far from shops, restaurants and nightlife, the hotel was a highlight of my stay. The staff was also very engaging on social media and I look forward to visiting again in the near future. If you are headed to the Atlanta area, be sure to check out the Renaissance in Midtown. You will not be disappointed.
Stay Blessed, Stay Fabulous